The Asus routers are well known for their performance and reliability. If your Asus router not working, then you need to troubleshoot your device. The causes for this might vary depending upon the usage and environment. If you need assistance in troubleshooting your Asus router, contact our technical support team by clicking the Call button available on this screen.
Some causes of Asus router errors are mentioned below.
Cable connection issues
IP address problems
WAN connection errors
MAC address cloning error
Troubleshooting with LED indicators:
Check if your Asus router’s LED is flashing.
If it is flashing, then it is indicating an Asus router not Working issue.
Find the error associated with the flashing LED and fix the problem.
If the Internet LED flashes, then the problem is with the ISP.
Check the hardware connection (WAN port) of the modem and the Ethernet cable.
If the problem is within the modem, contact your ISP to fix the Internet problem.
Troubleshooting with the router’s administrative interface:
Connect your Asus router to a computer using a standard Ethernet cable.
Identify the IP address of the Asus router using the Command Prompt app on your Windows computer.
Launch the Command Prompt as an administrator and type the “ipconfig” command.
Press the Enter key and scroll down the page to the Default Gateway section.
Note down the IP address and open the default browser on your computer.
Enter the IP address of the Asus router in the URL field to open the Asus router login portal.
Log in with the help of the username and password.
Now, the error Asus router not working is resolved.
In the Asus administrator interface, check for the IP conflict first.
If necessary, change the IP address and the subnet mask.
Verify whether you have selected the correct WAN connection (PPPoE, Dynamic, or static) in the WAN Connection Type drop-down menu.
If you are using an obsolete firmware version, updating it to the latest version would resolve the problem.
If the problem remains unsolved even after attempting the necessary troubleshooting methods, reset your Asus router settings to the factory defaults.