- If your computer is running on Windows OS, open the Command Prompt app with administrator rights.
- Type ‘ipconfig’ in the Command Prompt window and press the Enter key.
- Scroll down to the Default Gateway section and note down the router’s IP address.
- For Macintosh users, click the Apple menu and select the System Preferences option.
- Click on Network and select the Advanced button at the bottom of the Network window.
- Click the Router tab and identify your router’s IP address.
- After identifying the correct IP address, use it to open the router’s login portal.
- If the problem persists, restart your computer and clear the DNS cache data.
- Make sure that you have set the IPv4/IPv6 settings to obtain DNS server address automatically.
- Ensure that you have disabled the firewall or antivirus software installed on your computer.
- By using these above steps to fix cannot access the Tp-Link router configuration.