Various factors could cause the connection between the Linksys Ea7500 dropping connection issue on your computer to drop.
Here are some of the reasons behind the Linksys dropping connection issue.
Low signal quality
Undetermined MTU size
Mismatched router and adapter settings
If only a single wireless device is experiencing the internet connection issue, check its wireless capability. It might be disabled or not installed properly. If all your devices are not getting the internet connectivity, proceed with the troubleshooting steps provided on this page.
Placement of your Linksys router
The placement of the Linksys router has a significant impact on the performance of your wireless network.
To improve the wireless signal, you have to place the router in a central position without any interference.
Determine MTU size
MTU (Maximum Transmission Unit) helps to specify the largest packet size permitted for Internet transmission.
Determine the correct MTU size of your wireless network and change it.
Check if the Linksys EA7500 dropping connection problem is resolved. If it persists, continue with the following troubleshooting steps.
The most common devices that cause frequency interference are cordless phones, microwave ovens, and baby monitors.
Try to relocate the interfering objects away from the Linksys router.
The lesser the walls between the router and your computer, the stronger the connection will be.
So, make sure the computer is placed within the range of the router.
Sudden power interruptions could also be the reason for the Linksys EA7500 dropping internet connection problem.
If this is the case, the first workaround you have to do is to power cycle (restarting) the router.
To do this, turn off the router and remove its power cable from the power source.
After 10 seconds, reconnect the router’s power cable to the power source.
Power up the Linksys router.
Check if the Linksys EA7500 dropping connection problem has been resolved.
If it persists, press the Reset button for about 10 seconds. This will reset the Linksys router to the factory defaults.
Make sure to configure the router again.
If the problem continues, you have to update the router’s firmware to the most recent version as per the following instructions.
Download the Linksys EA7500 router’s latest firmware from the official Linksys website.
The downloaded firmware file will be saved in the Downloads folder of your computer by default.
Note: If the firmware file is downloaded as a .zip file, you have to unzip it.
Launch your computer’s web browser.
Access the Linksys Smart Wi-Fi web page and log in using the correct credentials.
Click the Connectivity option.
Navigate to the Basic tab and go to the Firmware Update section.
Select the Choose File option, choose the saved firmware file, and click the Open option.
Click Start -> Yes -> OK.
Once you see the Firmware Update Complete dialog box on the screen, select the OK option.
The router’s firmware has been successfully updated to the latest version.
Now, the Linksys EA7500 dropping connection problem will be resolved.