Issue Solved: Netgear Nighthawk Dropping Packets

Netgear nighthawk dropping packets

NETGEAR uses advanced technology to provide faster network connection. NETGEAR’s Nighthawk router offers 802.11ac/ad Wi-Fi speeds and high-end speed processors to optimize performance. Recently, some of the NETGEAR router users have encountered the packets dropping issue. If you’re also encountering the same issue with the Nighthawk, then use the solutions provided here to fix Netgear nighthawk dropping packets issue.

Basic solutions

  • Initially, make sure that your internet connection is stable.
  • Check whether the physical setup between your modem and router.
  • If you’re using the Wi-Fi connection method to connect the router to your modem, then try the wired connection to resolve the packets dropping issue.
  • If none of the above solutions doesn’t resolve the NETGEAR packets dropping issue, then perform the advanced methods.

Advanced methods

Method 1: Update firmware

Perform the instructions given below to check and update the firmware for your NETGEAR Nighthawk router.

  • Type the NETGEAR router’s URL in a web browser on your computer connected to the router.
  • Tap the Enter button on your computer’s keyboard.
  • On the Login screen, enter your router credentials and click Sign In.
  • On your router’s BASIC home screen, click ADVANCED > Administration > Router Update > Check.
  • Now, the router will try to detect and install the updates on your computer.
  • Once the update process has been completed, click the Yes button.

Now, check the NETGEAR Nighthawk router’s packets dropping issue is resolved. If not, perform the next method.

Method 2: Factory reset your NETGEAR Nighthawk router

  • Make sure that your NETGEAR router is turned ON.
  • Now, locate the Reset or Restore Factory Setting button at the back of the router.
  • Hold down the Reset button using a paper clip.
  • Make sure to press and hold the Reset button for seven seconds.
  • Once the router has been restored, re-configure its settings.

Now, check if the Netgear nighthawk dropping packets issue is resolved.

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