Netgear Router Login Password Not Working

The troubleshooting instructions to resolve the Netgear router login password not working problem are given below.

  • The credentials like password used to log in to the Netgear router’s web-based setup page is case sensitive.
  • Check if Caps Lock is not on. Ensure that the password entered in the Password field is correct.
  • The default password of the Netgear router is password. If you have changed the default password, use the changed password to access the web-based setup page of the Netgear router.
  • If you forget the existing password, you can do either one of the following.
  • Recovering the existing password using the Password Recovery feature
  • Reset the Netgear router and use the default password to access the Netgear router page
netgear router login password not working

Method 1 - Recovering the existing password using the Password Recovery feature

  • Open a web browser from your computer that you have connected to the Netgear router.
  • Launch the login page of the Netgear router using the IP address to solve Netgear router login password not working.
  • Once you select the Cancel option, the Router Password Recovery window will appear on the screen.
  • After you type the serial number of the Netgear router, click the Continue option.
  • Now, you have to answer the security questions.
  • Once done, the existing password of the Netgear router will appear on the screen.
recovering the existing password

Method 2 - Resetting the Netgear router to the factory default settings:

  • Check if the Power LED on the Netgear router is on. This indicates that the Netgear router is powered up.
  • The Restore Factory Settings button is located at the rear side for most of the Netgear router models.
  • After you press the Restore Factory Settings button using a paper clip, hold it for nearly seven seconds.
  • This will reset the Netgear router to the factory default settings.
  • Once done with resetting, log in to the web-based setup page of the Netgear router using the default credentials.
  • After clicking the Advanced tab, select the Router Update option on the left panel to solv Netgear router login password not working.
  • Click the Check option on the main panel. This will check if there is any firmware update available for the Netgear router setup.
  • If the Netgear router’s firmware is outdated, the ‘New firmware is found. Do you want to update the firmware’ message will appear on the screen.
  • Select the Yes option to update the firmware of the Netgear router to the most recent version.
  • If the entered password is correct, but you cannot access the web-based setup page of the Netgear router, refer to the easy solutions mentioned on this web page.

Third-party antivirus program:

  • A third-party antivirus program might interfere and block the access to the Netgear router’s web-based setup page.
  • So, it is better to turn off the third-party antivirus program temporarily to solve Netgear router login password not working.
third party antivirus program

Web browser extension:

  • If you use the Google Chrome web browser to access the web-based setup page of the Netgear router, click the three-dotted icon and select the More Tools option followed by the Extensions option.
  • Turn off the toggle switch to disable the extension.
  • If needed, reset the web browser by clicking the Restore settings to their original defaults option, followed by the Reset settings to restore the browser.
  • Also, try to use a different web browser to access the Netgear router’s web-based setup page.
  • If necessary, power cycle the Netgear router.
  • Check if the Netgear router password not working problem has been resolved.
  • If not, get support from our technical experts by clicking the Call button available here.
  • They will help you in resolving the Netgear router login password not working problem.

Related Articles

Top