If you encounter anyone of the following issues of your Spectrum Wave 2 router, then you can say the Spectrum Wave 2 router not working properly:
Solution 1: Reduce wireless interference
The router is connected to a power outlet, but all the lights are off
No Internet (both wireless and wired)
Internet available, but it is slow
Issue 1: The router is connected to a power outlet, but all the lights are off
First, check if the power cord is connected securely at both ends.
If not, disconnect and re-plug the power cable.
Check if the power strip is turned ON. If not, turn it ON.
Try different outlets. If your outlet has a wall switch, then make sure that it is turned ON.
Check if there is any problem with the fuse or circuit breaker panel. If yes, perform the necessary solutions to resolve it.
Issue 2: No Internet (both wireless and wired)
Usually, when you turn on the router for the first time, it may take a few minutes for the router to establish the Internet connection. Once the Internet connection is established, the light on the front of the router turns blue. If not, it indicates the Spectrum Wave 2 router not working issue.
For Wired (Ethernet) connection:
Check if the network cable is connected securely.
If not, connect it properly. Then make sure that you are using the recommended Ethernet cable.
If the network cable is damaged, then replace it with a new one.
Restart your router to resolve this issue.
Check if you have set up your router settings correctly.
For Wireless connection:
Check if your router’s front light is blinking blue.
If not, restart your router. Check if you have enabled the Broadcast Wi-Fi Network Name (SSID) option.
If yes, manually enter your network connection’s SSID and password in the given fields.
Issue 3: Internet available, but it is slow
First, check if you encounter this issue only on a particular web site.
Access some other web site. If the other site loads quickly, then try to access the web site, where you face the issue, after a while.
Web site traffic may also slow down the Internet connection.
Contact us to get remote assistance in resolving the Spectrum Wave 2 router not working issue.